Vuela Vuela Travel Corp | Effective Date: June 9, 2026 | Last Updated: June 9, 2026

Vuela Vuela Travel Corp ("Vuela Vuela," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using our website, contacting us, or providing your information to us, you agree to the practices described in this Privacy Policy.

Vuela Vuela Travel Corp is a licensed Florida travel agency specializing in cruise vacations to the Caribbean and other destinations. We hold CLIA, IATAN/TIDS, and Florida Seller of Travel credentials and work with major cruise lines including MSC, Royal Caribbean, Carnival, and Norwegian Cruise Line (NCL).

We may collect the following types of information:

• Contact information: name, mobile phone number, email address, and mailing address.
• Travel information: travel dates, destinations, number of passengers, passenger details, and travel preferences needed to book and service your reservation.
• Payment information: billing details processed through secure third-party payment processors. We do not store full payment card numbers on our own systems.
• Communications: messages, requests, and information you provide when you contact us by phone, text, email, web form, or social media.
• Website usage information: basic technical data such as browser type and pages visited, collected through cookies and similar technologies.

We use your information to:

• Prepare quotes and book and service your travel reservations.
• Communicate with you about your bookings, payments, travel documents, and trip updates.
• Provide customer service and respond to your questions and requests.
• Send appointment reminders, payment reminders, and service notifications.
• Send promotional offers and travel information, where you have consented to receive them.
• Comply with legal, regulatory, and contractual obligations.

If you provide your mobile phone number and opt in to receive text messages, you may receive SMS messages from Vuela Vuela Travel Corp related to quotes, booking confirmations, payment reminders, travel updates, customer service, and promotional offers.

• Consent: You opt in by submitting a form on our website, signing a written authorization, providing verbal consent during a recorded call, or replying to a previous message. Consent to receive SMS is not a condition of purchasing any product or service.
• Message frequency: Message frequency varies based on your activity and bookings.
• Message and data rates: Message and data rates may apply, depending on your mobile plan.
• Opt-out: You can opt out at any time by replying STOP. You may reply HELP for assistance.
• No sharing of mobile opt-in data: We do not sell, rent, or share your mobile phone number, SMS opt-in information, or consent with any third parties for their marketing purposes. Mobile opt-in information is used solely to deliver the messaging described above.

We do not sell your personal information. We share information only as needed to provide our services, including with:

• Cruise lines and travel suppliers (such as MSC, Royal Caribbean, Carnival, and NCL) to book and fulfill your reservation.
• Service providers that support our operations, such as payment processors and customer relationship management tools, under confidentiality obligations.
• Legal and regulatory authorities when required by law or to protect our rights.

As stated above, we never share mobile opt-in or SMS consent information with third parties for marketing purposes.

We keep your personal information only as long as necessary to provide our services, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time, by contacting us using the details below. Some information may be retained as required by law or for legitimate business purposes.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us:

• Vuela Vuela Travel Corp
• Address: 18901 SW 106TH AVE SUITE 124 MIAMI,FL 33157
• Phone: (305) 515-8422 | Toll-free: (888) 341-6601
• Email: VUELAVUELATRAVELAGENCY@GMAIL.COM
• Website: https://vuelavuelatravel.net/privacy-policy
• Florida Seller of Travel Registration No.: ST44776